Shipping Terms for

How can I track my package?

If tracking data is available, you'll be able to track your package via the Your Orders page. Simply click "Track Package" next to the delivery you wish to follow.

Why didn't my order qualify for FREE Shipping?

Both the items ordered plus the shipping address must be qualified to receive FREE Shipping. FREE Shipping page has further information about what items and addresses meet the criteria.

Free Shipping

To take advantage of FREE Shipping:

  • Place not less than $25 of eligible merchandise inside of your Shopping Cart.
  • Begin checkout.
  • Ship your items to a single U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 4-9 business days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

With this particular shipping option, we fulfill the transaction within a more cost-efficient way. This lets us to give our savings on to you by means of free shipping. While it might take some extra time to pack and ship your order, you'll still receive it within the estimated delivery time frame.

International Shipping

We gladly accepts orders from all around the globe. Available products, shipping rates and fees may differ depending on the delivery address for your order.

To find out the shipping rate information specific to your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. To find out more, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages might be controlled by the customs fees and import duties of the country to which you've your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits within the resellers International shipping page.


These items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling since they're extremely heavy (for instance, multi-volume sets) can not be shipped beyond the U.S. Should this be the situation, it is noted within the product detail page.


For products shipped internationally, please note that any maker warranty might not be valid; manufacturer service options might not be available; product manuals, instructions and safety warnings might not be in destination country languages; the items (and accompanying materials) might not be coded in accordance with destination country standards, specifications, and labeling requirements; also, the products may not conform to destination country voltage as well as other electrical standards (requiring usage of an adapter or converter if appropriate). You're responsible for assuring the product may be lawfully imported into the destination region. When ordering the recipient will be the importer of record and has to comply with all protocols of the destination country.


Your privacy is vital to us, therefore we understand that you care about how details about your order is utilized and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are susceptible to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, including titles, to international carriers, and such information may be communicated by carriers to customs authorities in order to facilitate customs clearance and observe local laws.

If your order is a gift, the package is noted "Gift," although the tariff of the product is still stated within the customs form.

Customs authorities demand price of the gift item to be stated directly on the package.

Returns & Replacements

The aforementioned conditions (including, if applicable, terms associated with the Import Fee Deposit) also apply to the shipment of any replacement product that could be shipped should there be an issue with the shipment. If you return an item to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form page.

Shipping Rates and Times by Geographical Region

When orders shipped internationally make it to the destination country, they could be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Suppliers often have policies that differ from our terms and conditions. For items you have purchased with a vendor, please visit the applicable seller's policies for the other terms and conditions that may affect your purchase of such merchandise.

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